New
v1.1.7
Release Notes v1.1.7
:sparkling_heart: Features
- Microsoft modern app support added (For Mailbox).
- Added Marketing module for any new product related updates to customers.
- Added OTP option for customers to login.
- Round Robin Ticket assignment option added.
- Added a New language he (Hebrew).
- Added option for selecting and save country for ticket.
- Showing customer email along with name in side filters ticket list.
- In case of multiple attachments now added cross button for each attachment, So that user can remove a particular attachment.
- Attachments renaming true for security purpose.
:mountain_bicyclist: [Misc. Updates]
- License and support email related updates.
- Code Refactoring
:bug: [Bug Fixes]
Issues Fixed in Core Framework
- Issue #508 #549 - Filter issue resolved for customer filtering.
- Issue #552 - In agent activity option: date filter should be select correct date format.
- Issue #524 - ticket is in trashed folder and we will reply from the admin then it should not send mail to the customer.
- Issue #577 - Customer name edit from admin side on ticket view page, if we leave space in starting customer name is removed in ticket view.
- Issue #587 - ticket is updated from the ticket list page flash message should be same of updated option.
- Issue #582 - In agent option, the permission tab should be shown a privileges icon.
- Issue #583 - If extra enter space leave in ticket type, group, and team description so ticket threads do not loads on ticket view page.
Issues Fixed in support-center-bundle
- Issue #538 - Tag line is not translated in other languages except the English.
- Made required message field in ticket creation form on front end.
- Issue #228 - front website cookies policy Popup issue if switch language in Arabic.
- Issue #168 - Branding logo file type checking issue.
- Issue #162 - Broadcast message when choosing current date, not showing current date.
- Issue #215 - Article's numbered list not being rendered correctly.
- Issue #218 - In Folder, if we using the any docs file in folder image file upload so here showing an error instead of warning.
- Issue #174 - CSS Font-size 0 hides OL/UL/LI in Knowledgebase.
Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.